Restaurant Ordering App
A cross-platform ordering and loyalty app for a small restaurant group tired of delivery commissions.
- Industry
- Restaurants
- Year
- 2024
- Discipline
- Mobile Apps, UI/UX
Sample case study. The structure, depth and technical detail match a real InnovativeVibe write-up, but this is not a published client project and no results are claimed.
Challenge
The problem
Two thirds of orders came through aggregators that took a cut, owned the customer relationship and gave the kitchen no useful data. Direct ordering meant a phone line and a notepad.
Solution
What we built
- Shipped one React Native codebase to both stores rather than funding two native builds.
- Built a kitchen display that groups orders by pickup time instead of by arrival.
- Added loyalty that rewards the second and third visit, where retention is actually won.
- Kept the ordering flow to four taps for a returning customer.
Design
Interface and experience
Menu photography at full width, a persistent basket, and prices that never shift after checkout begins. Designed for one-handed use while walking.
Development
Technology and architecture
React Native with a shared API layer feeding both the app and the website, push notifications for order status, and offline-tolerant cart state.
- React Native
- TypeScript
- Node.js
- MongoDB
- Firebase
Features
What it does
Menu browsing with modifiers and allergens
Reorder from history in two taps
Loyalty points and rewards
Push order status updates
Kitchen display system
Scheduled pickup and delivery slots
Gallery
Screens
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